Our customers are super important to us, which means protecting our customers by keeping their personal data and information secure at all costs is a main priority. Copyright 2021 ReBOUND Returns. As soon as we have processed your refund, you will receive an email notification. TSB Returns Ltd. VAT Number 200932158, Terms and conditions There are a couple of other ways to cancel your contract with us. California Transparency in Supply Chains Act. All Right Reserved. Received your PrettyLittleThing garms but aren’t 100% in love? Your refund should be processed within 14 working days of you dropping your parcel off. Return items to PrettyLittleThing for Free with Parcel Connect. Please select your country; Germany; This value is not validThe … At PrettyLittleThing, we’ve got your back when it comes to your style and those all-important personal details. If you do not want to use the portal, you can obtain an address label here and organize a return via the post office. RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! 5. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued.Print off, attach to your parcel and take to the post office. All Right Reserved. Unfortunately, we are currently unable to process exchanges. Remember to include a copy of your delivery note / order number. Here’s what you’ve gotta do: If you don’t have an account – that’s ok, you can still return your products. Head to our returns portal here. A privacy reminder from PrettyLittleThing. Vous pouvez retourner votre achat en quelques étapes simples en utilisant ReBOUND. Please note these prices are as above, regardless of the size of the parcel … Please follow the process below for returning your parcel to us. JavaScript seems to be disabled in your browser. New tracked returns! Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111. TSB Returns Ltd. VAT Number 200932158 Powered by Intelligent Returns. Copyright 2021 ReBOUND Returns. If you’re a customer in the EEA, you get 14 days to cancel your contract with us. Still need our help? If you’re cancelling your contract with us but have already received your order, you’ll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Follow the simple … TSB Returns Ltd. VAT Number 200932158 If your parcel is more … Pretty Little Things ships to the United States. Simply login to select your item(s) for return. We're sorry but we are unable to offer a free returns service. Please select your country . Print a returns labels on our Returns … Copyright 2021 ReBOUND Returns. You must have JavaScript enabled in your browser to utilize the functionality of this website. If you have chosen a drop off service, take your return to the most convenient drop point. TSB Returns Ltd. VAT Number 200932158 Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. For hygiene reasons, pierced jewellery is non-refundable. All Right Reserved. 2. Make an account here. Consider this your guide to all things privacy related. Please enter your tracking number or order number. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? Vous pouvez contacter notre service client en cliquant sur l’onglet «Contactez-nous ici». So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can find here. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. Follow the simple instructions on-site – you’ll only need your order number and email address. Copyright 2021 ReBOUND Returns. To return an item please follow the steps stated in ‘HOW DO I RETURN AN ITEM?’. If you have chosen a home collection then the courier will arrive at your chosen pick-up address on the date and time requested. Need to return? You can now use eParcel Return to send back your unwanted items. Please remember to keep your proof of postage. Please enter your tracking number or order number. Returns must be made at your own cost. You may need a printer to print your label, the portal will let you know which options are available for you. We are unable to deliver to APO/FPO … We know the world of data security can be tricky (and a little zzzz), but we want you to be fully clued up on everything you need to know when it comes to your personal information and how it’s used. This payment can be made with either a credit card or PayPal. Beauty products and accessories cannot be returned. You can return your purchase in a few simple steps by using ReBOUND. Download your returns label here, and post back to us from your local post office. You’ll find these alternative methods below: Email us: customer.services@prettylittlething.com. You’ll need to write to us with notice of your cancellation – just fill out this form where you’ll also find details on how to return your item(s). Returning via eParcel Return means you should get your refund within 5 business days of dropping off your parcel. Complete the returns note that came with your parcel and pop it into the parcel with … Location. Items must be returned within 28 days of receiving your order. 4. We may also receive information from you via you entering one of our competitions, participating in any feedback questionnaires around your shopping experience with us, or from any communication you may have with our customer services team. TSB Returns Ltd. VAT Number 200932158 Just follow the process below: 1. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. Shop the latest women's fashion at PrettyLittleThing. Quick and easy returns through our Returns Portal! No worries, we offer returns. Hit us up below.FYI - If you’re getting in touch regarding an order, don’t forget to include your order number. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Shipping. You may not use any “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or … Visit the ReBound portal below, follow the instructions and drop your parcel off at the specified drop off point: AU - Click here NZ - Click here The ReBound returns service costs $9.99 AUD / $14.99 NZD – … Copyright 2020 ReBOUND Returns. 3. This could be from anything from browsing the site, to purchasing and registering for an account. If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information on your Post Office receipt and we will check this out for you. You can then track the status of your return until it is delivered to the retailers return … Hit refresh on your wardrobe and discover thousands of this season's must-have looks and trends online at PLT. When creating and registering an account, you may provide us with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences. Please enter your tracking number or order number. Return Request; 3. Just follow the process below: 2. Send Returns to: Pretty Little Things 1660 W Lake Houston Pkwy, Ste 504 Kingwood, TX 77345 . Need to return? We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. All Right Reserved. You can return your PrettyLittleThing order FREE via any newsagent or corner shop that offers the Hermes service. If more than 1 order is being returned, you will need to create separate returns for each. A returns label for your local returns center will be included in your parcel. Services: the services that We are providing to you to return your Parcel to the Retailer; Terms: the terms and conditions set out in this document; and We/Our/Us: TSB Returns Limited a company registered in … Privacy Policy Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed. For more information please see our full privacy policy. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. Veuillez noter que certaines options de livraison peuvent nécessiter une imprimante. Package up your unwanted purchase with a note inside including your name and order number (you’ll find this on your confirmation email). To return an item please follow the steps stated in ‘HOW DO I RETURN … If this is the case then we can reasonably decline your refund. Please enter your ReBOUND tracking number. Please return using a standard trackable service. QTY PRODUCT CODE DESCRIPTION SIZE REFUND REASON CODE REASON FOR RETURN 1 Looks different to image on site 2 Ordered more than one size 3 Arrived too late 4 Poor quality/faulty 5 … View Recent Orders delivered to you by Fastway Couriers. Once we have confirmation of your parcel being received by ReBound we will issue your credit; this usually takes up to 5 business days. Returning from UK – many drop off points are operating at a … Articles défectueux - Veuillez envoyer une image claire du défaut de votre article au service client. 6. For a full breakdown on what items are eligible to return please see ‘WHAT IS YOUR RETURNS POLICY?’. Go to our returns … Intelligent Returns The world’s smartest online returns platform client login Returning from USA RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! You can return your item to us and place a new order to receive the item of your choice. Please note that some delivery options may require a printer. Unfortunately we do not refund postage/shipping charges on US orders. Repack your unwanted items with all of the tags still attached, ideally in the original packaging. Please return items in their original packaging. Most of the information you, the customer, provide us with happens when you’re engaging with us and our brand. PrettyLittleThing Terms & Conditions; Lost your delivery label? Please ensure that lingerie and swimwear items are tried on over your own underwear. You`ll then receive a full refund as per the policy above. Check your order history and select the order you want to return. Wanna join our gang? Click here to start. This must match the details that you gave to the retailer when you purchased your items. 1. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). You can return your item to us and place a new order to receive the item of your choice. All Right Reserved. Returning from UK – many drop off points are operating at a … Unfortunately, we are currently unable to process exchanges. The eParcel Return service costs $4.00 per order. Returning via eParcel Return means you should get your refund within 5 business days of dropping off your parcel. Ready to return? Confirmation; Please complete the required fields to help us retrieve your order details . This service is fully tracked, cost effective and stress-free. 7. I WANT TO RETURN A PRODUCT BUT LOST MY DELIVERY NOTE. Sorry you have received a faulty item! In the interest of hygiene, please do not remove the seal. 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