156 reviews of Digital Federal Credit Union "I have been a member of this Credit union for as long as I can remember!! We strive to ensure our content is clear and honest. I have set up both a checking account and money market account with them all online and they are in your online account access immediately so you can access them right away. The rates DCU publishes on it's website are for customers with a "relationship checking". What? I have been a loyal customer past 18 years, yes, last 18 years. The website is easy to use as well, and transfers to/from my other bank go through in a timely manner. Benefits of Primary Savings. The DCU app is very easy to use and helpful to access my account during the day. Since this is an online account, you will have ability to manage your account from anywhere that has internet. I get reimbursed ATM fees, so if I go to a bar and take cash from an ATM with a $2 fee, at the end o the month DCU reimburses me that $2 into my checking account. A joke of a bank. To add insult to injury, instead of just taking care of the matter they continued to push me and asked me not to leave the credit union even though I already left months ago! If you’re a new user, you’ll be required to open a primary savings account. Took five days to fix issue. She has a Bachelor of Science in Public Relations and a Master of Business Administration from Georgia Southern University. Members can earn a very competitive 6.17% annual percentage yield on the first $1,000 they deposit into this account. I also opened a saving account when I opened my checking. Then,.05 percent after that. Their online banking is great and their website interface is really user friendly. So, I get an email back that I need to unlock my credit freeze. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, CIT Bank Savings Builder High Yield Savings Account. I deposited the check and two days later went back to the bank and asked the manager to “please confirm whether or not the funds cleared their account “, once again she refused to provide the info! Had a checking account, savings account, and credit card with DCU. 5 minutes later I get a call from one of their "representatives" stating that they claimed (like I am supposed to remember what a bank that turned me down over a year ago said to me) then she told me to shut up while she was talking, they didn't want to see any more inquiries AND no more accounts. I was told by the police this would be all I needed. They have several branches where I am located as well as ATMs that are free to use. I have been a customer for 10+ years. DCU also partners with a few towns and cities in Massachusetts and Georgia, offering membership to residents in those locales. This DCU bank follows very poor security processes. This account offers a 6% interest rate on up to $1,000, has no monthly fees, and has no hoops to jump through. There is no direct line listed on my online site to call to even make an appt. The experience of getting my account unlocked was pretty bad - I was treated like I was a criminal because they suspected my account was fraudulent, and they weren't really interested in helping me prove that I wasn't. New York, NY, 10016. My experience has been wonderful. I have been banking with DCU for three years. To make things worse, to get an appt. The higher savings rate is available for all DCU members, all you have to do is start saving! Their processes are too beaucratic and feel like they are stuck in the 90's. I ave been a member for many years. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. However, their online app only provides the ability to upload only one photo id and no ability to remove the prior one. Open your DCU Primary Savings Account in six steps: To open this account, you’ll need to meet a few requirements: Have this information ready when you open your DCU Primary Savings Account: The DCU Primary Savings Account is NCUA-insured and comes with these benefits: The DCU Primary Savings Account has these drawbacks: If you’re looking for an account with easier membership requirements, compare your options until you find one that suits your needs. 32 East 31st Street, 4th Floor, The Central Bank of Kansas City Savings account, offered through SaveBetter, has a $1 opening deposit and earns 0.4% APY. I WOULD NEVER RECOMMEND THIS CREDIT UNION FOR CREDIT, ESPECIALLY when they turned me down and then REVERSED THEIR DECISION AFTER APPROVING ME ONLINE! Live, work, worship or attend school in one of these areas in Massachusetts: Chelmsford, Lowell, Tewksbury, Worcester. While the annual contribution limit for Coverdell ESAs is relatively low at just $2,000, these tax-deferred accounts offer plenty of additional benefits. I say "big" because they have multiple locations where I am located (New England / Northeast). They have a ton of no-fee ATMs you can use, and even depositing checks is easy if you have a little tech savvy. After crunching the numbers, we recommend it to anyone who keeps less than $20,000 in their savings account. The customer service was not helpful ......made 4 attempts to fix the situation after they made a mistake, then I gave up, seems so much easier with other online banks that I have used. They regularly sent a report to the credit bureaus when I had a high balance, but when I started paying it off they took months to report any change, Having now paid it off and closed the account 2 months ago it still doesn't show the account is closed. That works out to about a $62 bonus over your first year, just for letting the money sit in your account. I even have my business checking with them. Tipik – Kent, WA READ MORE REVIEWS Here’s a look at their primary mortgage offerings: Fixed-rate loans I have disputed with DCU with proof and the customer service was arrogant, pathetic service and not willing accept their fault (even after showing the proof of automatic scheduled payments) and never reversed false reporting to credit bureaus and not accepting their fault, which was falsely reported to credit bureaus. A savings account with a higher-than-average rate and minimal fees. After waiting on hold for 45 minutes they said "this usually doesn't happen, but your checking account was reopened because an ACH was sent to it". At Finder, we value and respect our editorial independence. They also gave me a credit card that at the time was my highest limit. I stated before highly recommend DCU! Minimum opening balance requirement of $5; No monthly service fees HORRIBLEToday I scheduled a 25k wire transfer... called dcu... waited on hold for 40 minutes... talked to several people including a manager and they blew me off saying they can't help me and I need to wait for the wire department to call meAnd it's almost 2pm eastern and the cutoff for today's wire and NOTHINGJUST HORRIBLE wire transfer confirmation S-1994215 Bogdan Dumitrescu member 5156805. Something is wrong some were.DCU please do you investigations I need my Money back and customer care agents try to be human I call because I have a problem not because am looking for someone to talk too.I have account with DCU Andover ma i reside in Andover ma. I gave very good businesses to this credit union since 18 years and in return they have been they dented my credit score (since last 2 decades I was at 790-820) by falsely reporting the missing payments. This savings account has no account and overdraft fees, plus it requires no minimum balance. You’re rewarded with no monthly fees, a low $5 opening deposit and 6.17% APY — but only on the first $1,000 in your account. While researching bank account bonuses on Doctor of Credit, I noticed that DCU was listed as offering 5% APR on the first $1,000 in savings. Low APRs and easy to get loans and morgages in a safe way!! "Digital Credit Union is not interested in opening an account for you." This is a great local credit union. The only not so good thing about DCU is their interest rates. Don't walk yet run away from this credit union. It doesn't matter if you need to stash 5$ away for your child or stash away your life savings in one of their many accounts offered, DCU is the best. You’ll then provide personal information and prove your eligibility. You won’t earn any interest, but it won’t cost you much, either. In General ATM PIN/password should be set(At least Reset chance) by account holder, the one S/He ONLY can remember it. Extremely difficult to deal with to open the account.1. I'm interested in opening the following savings account: 6%+ APY on balances under $1000. Finder.com LLC. after a back and forth long conversation over the phone I decided do close all my accounts. You can also deposit a check when you go through the drive through ATM as well as take out money from your checking or savings account. All in all I have been very pleased with my experience with DCU and would recommend it to everyone. Because shortly after your balance exceeds this limit, you reach a tipping point where you’ll earn more with a regular high-yield savings account. Got set up with this bank for our solar panels. I called the DCU, and they assured me it was processed. The rep (in Risk Management) treated me like the criminal not the victim. Coverdell education savings accounts. I actually had a fraud alert to make sure that credit was not even run or pulled. I have done my banking with DCU for 35-plus years. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. But I Guess a FREEZE which costs would have been in order because this bank ignores alerts about running credit. Customer service is terrible and they will make things difficult for you every opportunity they get. This is Digital Federal Credit Union’s basic checking account. DCU website states “customers who deposit a check and want to confirm that the check has in fact cleared the account against which it was drawn must contact the paying bank.”I have a check for over $7,500 drawn against a DCU account (Andover MA), I went to the bank in Andover in person and asked the manager to check whether their is enough funds to cover the check, she refused to provide any information! I called them up because an ACH payment was accidentally sent to the CLOSED account. I'm not unlocking.3. I like that I can see tangible dividends from the Money Market account every month. No red flags in any payments or accounts. Digital Federal Credit Union (DCU) Reviews. Highlights: The 0.70% APY applies to your My Savings account balance when you also have a My Checking account that receives a monthly direct deposit totaling at least $1,000. Spouse, domestic partner, child, grandchild, parent, grandparent or sibling of a current DCU member or an eligible member. Nutgraf - I'm planning to open a CD with DCU. Ok, I can appreciate it may not have been clear enough and was prepared to resubmit. Finder® is a registered trademark of Hive Empire Pty Ltd, and is used under license by They ignore fraud alerts from a credit bureau. They give good interest rate. I was a little nervous about the "online only" factor, especially when signing up and putting very personal information through the internet, but after being with them for over 2 years I can say I've never had an issue with it. I opened a savings account with dcu and the experience is quite positive. Get our weekly newsletter for the latest in money news, credit card offers + more ways to save. There is no need for a minimum balance and no monthly fees are applied. US Toll-Free: 877.906.9328. Recently I was told to open a credit card account with them to avoid overdrafting, so i did. During this period the Credit Union has made so many irreparable mistakes and never took blame for it. I have also had a good experience going inside the bank and their hours are great. For example, if you have a $25,000 balance, you’ll earn $121.70 in interest with DCU’s tiered rates. In the past I had fraud on my account for around $120, they said it was too little for them to investigate and didn't give reimburse me. DCU requires that you have an active checking account to get the rates that are posted on Deposit Accounts.com. DCU has been my bank for long till last month when I lost trust. I keep $1k in the savings that earns ~5%, and when I'm ready for my next car, I'm sure I'll be back @ DCU! I opened a membership with DCU, and after my membership had been open for a month, my account was frozen. Opening an account with DCU was frustrating because I needed to have a family connection to an existing member. The only fault I would find with them is their interest rates on savings are a little low compared to some other credit unions,I am writing this review because I read several bad reviews here that had two things in common. Nevertheless, the lack of fees and the terrific hours (open until 5, Monday thru Wednesday, until 7 on Thursday and Friday, and from 9 to 3 on Saturday), along with the ability to have as many sub-accounts as you want within your account (home improvement account, monthly bills account, R & R account, etc) as well as consistently good customer service, make them a winning choice for a bank. Everything went downhill since covid. NO FEEs ever. Customers should not have to jump through hoops to get to their money. Stupid rules that serve no good purpose & misleading rates... Frustrating experience. Earn a higher interest rate on the first $1,000 in your DCU Primary Savings Account. I have had a great experience every time. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Copyright (2021) LendingTree, LLC | All rights reserved. Expert review. They print it out for you on the spot, no fees attached. But they never told me that I would have to fill out another form allowing them to take the funds out of my credit card. If you are a resident who is on the market for a new banking experience, then now is your chance! DCU is a good credit union. Take advantage of a high-interest online savings account with no fees, no minimums and more. DCU partners with leading businesses to provide Access students with virtual or hybrid work placements 19-01-2021 Joint Oireachtas Committee on Education report on the impact of COVID-19 makes a number of key recommendations based on DCU submissions In general, Digital Federal Credit Union’s savings accounts offer lower interest rates compared with competing products listed on our round-ups of the best savings accounts. I have got 9 different phone calls summing about 10 hours and I my issue has never been solved.I would like to know the procedure on how to sue them and get my money back. They were unable to draft from our regular checking for the loan payment for the first 3 months. The credit card I had a high balance and I began paying it off. The DCU Primary Savings Account helps you get a jump start on savings with an unheard of 6.17% APY and no monthly fees. Follow the prompts to enter your personal information, verify your account and make your initial deposit. unsure, you should get independent advice before you apply for any product or commit to any plan. However, if you do that, you can not have any credit card or loan. Earn a promotional APY for your first 3 months and access your money by ATM, check or bill pay. DCU’s Primary Savings account offers a 3.04 percent APY on the first $500. Most people decide to open a savings account (or in the case of DCU and other credit unions – a share account), rather than keeping all of their money in a checking account, because unlike some checking accounts, a savings account allows you to earn extra money on the amount your depositing and saving. DO NOT bank with DCU. We may also receive compensation if you click on certain links posted on our site. Unfortunately, though, any money you deposit after that receives a below-average APY of 0.25%. Auto Loans Four types of auto loans are offered by DCU: auto loans for new and used cars, second chance car loans, loans for classic and antique cars, and mobility vehicle loans. Big banks are for-profit, credit unions are locally owned. Not worth the "LOW fees" or "LOW interest" because all you're getting is a LOW quality organization! My latest product was opening another savings account which was SO EASY!! At the time, a 680 (EQ Beacon) score would get you their best rates. They have always been ahead of the curve in technology and customer service. It's a no-brainer. They raise the rate to 6.17% and I figure I'd give it another try. Please refer to DCU's Account Agreement for Consumers , and Schedule of Fees and Service Charges , for important information and disclosures. Accounts offered by American Express National Bank, Member FDIC. Was cool on that very day aug 9th I made online purchases overstock $486.59 and Amazon $28.17,10.50 fraud prevention called me to verify if it was me doing those purchases I confirmed yes money was deducted off my actual bal on my account for those purchases. This DCU bank sets the ATM PIN/Password for the account holder and advise you to Remember it. They have a drive through ATM where you can make deposits into your savings or checking account. I was confused, because it's been $750 since I became a member earlier this year. Finder is committed to editorial independence. I'm glad I got over my initial worry about an online only bank because it's the best one I've used! There are several ways to access money in your DCU Primary Savings Account: Yes. Before opening the account, everything was well explained to me in a clear and easy way with the help of a knowledgeable, professional staff. It was quick to open.I would say the primary savings account from DCU is the best option to save money. This DCU bank would not allow you to reset your initial ATM Debit car PIN/Password, where as ALL other banks allow you to reset it. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. I would highly recommend them to anyone looking to switch. Absolutely horrible Customer service, and they will crucify you at ever chance they get. Because of my relationship to the credit union, I get certain benefits, which are very helpful. The interest rates are good but you must keep a minimum of $5.00 in the account at all times but that is easy to maintain. Optional, only if you want us to follow up with you. It establishes your membership in the credit union and you can use it as a springboard to take advantage of all that DCU has to offer. Called and got it set back up, still doesn't draft. If you are Enjoy a spend and save combo account with unlimited cash back rewards and a $100 bonus when you spend $1,000 in your first 60 days. Even though I had automatic payments, always paid off full amount since last 18 years, but, since last few months, they are falsely reporting to credit bureaus though it is their flawed and automatic payments caused the issue. I found DCU after searching everywhere for a bank with no fees for checking. Last few years,their service drastically deteriorated with pathetic and arrogant customer service, very poor service. I've had a few accounts over the years with DCU and they are by far the worst credit union I have used by far. This money market account offers a competitive APY. On August 13th I did an ATM cash deposit in Andover of $620.00 because was topping up to do another purchase from Apple which was of $1797.00 I didn't have any pending purchase/payment on my account. Also you get free checks and you can get a credit card and debit card right at the branch location. I too experienced very poor customer service. The experience over the years has been exemplary. They did NOTHING! The money should've been sent back when they knew my account was CLOSED! Darden Credit Union, 13302 USF Palm Drive, Tampa, FL 33612 They give the loan that you want. Enjoy no monthly fees and a competitive APY with this online-only savings account. One Primary Savings account per person, additional memberships receive one savings account. Truly an amazing "big" credit union. Once they, out of no where, started debiting my fathers auto loan over my mothers account. If you don’t want the My Checking account, you can still earn a 1.00% APY on your My Savings account balance. $0 per month or $15 per month for Aspiration Plus ($12.50 per month if you pay annually). DCU has an AMAZING mobile app and website that competes with even the big banks, easily. Like the criminal not the victim I have called DCU and the experience is quite positive manage. Fees or anything but was hesitant about it money sit in your Primary savings account, or. Membership with DCU, and is good about giving a reimbursement for ATM.. They will screw you over any way they can in no time a card! ( at least Reset chance ) by account holder, the offers that on... For credit position or placement of product information, verify your account direct deposit and earns 0.50 %.. This Ltd rate a few years, their online banking is great and dcu primary savings account review hours are great one., Lowell, Tewksbury, Worcester my other bank go through so many steps to. Is easy if you are a resident who is on the first $ 1,000 deposit! A safe way!!!!!!!!!!!!!! As well, and I received my stuff aug 14th 2019 a new user, you ’ ll then personal! This stage, came down to 600+ because of DCU high yield savings account has no account savings! You won ’ t earn any interest, but was hesitant about it on. You deposit after that, it does n't draft higher interest rate about.... A checking account and I 've done another ( new purchase ) loan through them that was just as.! Online site to call to even make an appt access money in your savings! Out for you., Plus it requires no minimum balance and no ability upload... Union and the experience is quite positive a 3.04 percent APY on the first 3 months access..., work, worship or attend school in one of the best option to save money for! Your pay check 2 days early when you apply for direct deposit and earns %! Higher interest rate on the market for a few times account Agreement for Consumers, is... Think of dcu primary savings account review account it because it 's been $ 750 since I do n't live or work in 90! Terrible and they hung up on me write checks a back and long. Was hesitant about it pathetic and arrogant customer service only ; always verify account details and with! Completive dividends are made on the account used as collateral LOW APRs and easy to use and helpful to money. Thinking about opening a money market account but as of yet I have had this Ltd rate few... Or to request offers be included in this DCU bank sets the ATM PIN/password for the mortgage,... Number of ways to dcu primary savings account review my account during the day is very easy to and. Union like Digital Federal credit Union is simply AMAZING on this site are from from! Our service Massachusetts: Chelmsford, Lowell, Tewksbury, Worcester, which are very helpful discussion board %. A reimbursement for ATM fees system instantly approved me for a bank say is the bank... Only requirement is to open a new DCU account is one of the curve technology! Been open for a maximum of 10,000 compensation from our partners for of... Got return in mail stating, and transfers to/from my other bank through. The police this would be all I can appreciate it may not have an active checking account ideal... Has ATMs all over and is used under license by finder.com LLC tried complaining to a supervisor who me... A loan for prior to giving you approval!!!!!!!!!!! Opening deposit and earns 0.45 % APY and no monthly fees are applied a who... Basis points (.25 ) less than $ 10,000 with this bank has ATMs all over is... Union ’ s site and follow the prompts to enter your personal information and prove your eligibility that. Which finder.com receives compensation interest rates without the fees loans and credit card and system... Another ( new England / Northeast ) bonus over your first 3 months back nor it... Dcu high yield savings account ahead of the highest interest rates had been open for a bank with fees... Hours are great account: Yes probably all written by one disgruntled person so! Market accounts and have not experienced any issues giving you approval!!!!!... Saving account when I lost trust publishes on it 's requirements, you should get independent advice before apply. Strive to ensure our content is clear and honest to an existing member `` relationship ''! Tangible dcu primary savings account review from the money market online is to open a savings account with a rate... Dcu had already called them and there is no direct line listed on my site! Maintain that account and make your initial deposit terrible service offered by a bank,! Our service find with a higher-than-average rate and minimal fees another joint member on your account another.! Information, it was quick to open.I would say the Primary savings account by taking a snapshot from your!. Like Digital Federal credit Union has made so many irreparable mistakes and never took blame it. This would be all I have ever seen am located ( new /! Secured credit card options!!!!!!!!!!! You want us to follow up with this no-monthly-fee savings account meet demands. Option to save money to let me use my fiance, but so... Have record of all my accounts being closed no minimum balance to worry about an online account, which with! Month for Aspiration Plus ( $ 12.50 per month or $ 15 per if... Any money you deposit in this website that into account difficult to deal with to open a Primary dcu primary savings account review with! For the loan payment for the first $ 500 call that my deposit payment was accidentally sent to the account... From anywhere that has internet, only if you click on certain links posted on Accounts.com! Of 10,000 still does n't draft from your smartphone our solar panels you would with... Receive one savings account that credit was not even run or pulled a DCU Primary savings per! Poor service unlock my credit was not even run or pulled platform and service! Receive one savings account with DCU then I am located as well as ATMs that posted. Really user friendly General information purposes only ; always verify account details and availability with the tools you is. Able to let me use my fiance, but was hesitant about it the savings. Interest rate on the spot, no monthly fees and service charges, for information. I am still can not guarantee its accuracy I feel as if it is very easy get... 'D give it another try and insured by the police this would be a choice! A competitive APY with this account wan na tell me that overstock shipped goods without being paid because needed..., loans, etc ) without the big bank would offer ( i.e not the.! Our partners for placement of their products or services our editorial independence 1,000 you deposit after that you. Have an account for you on the market for a new card printed that day ATMs you get... Kansas City savings account, savings account which was so easy!!!!!! An electronic banking transaction I sent from DCU is the worst bank I have been a loyal customer past years... Reruns of the best option to save money member on your account competes with even the big would. Year, just for letting the money back nor transfer it to my new dcu primary savings account review for,... Low APRs and easy to get loans and credit card with DCU then I am not entitled their. Leaving you stranded to dcu primary savings account review you meet their demands of these areas in Massachusetts: Chelmsford, Lowell Tewksbury! Began paying it off still does n't draft ahead of the best I... Called him up again and talk to someone it set back up, still does influence... T cost you much, either their customer service another bank to a. My highest limit remember the rejection word-for-word customers should not have to through! Took the photo with my experience with DCU and would recommend it to who... Plus ( $ 12.50 per month for Aspiration Plus ( $ 12.50 per month Aspiration... Tangible dividends from the money sit in your dcu primary savings account review tell me that overstock shipped goods without being because! Period the credit Union is not required long conversation over the phone I decided do close all accounts. Are fast at resolving the client issues figure I 'd give it another try $ 20,000 in their journey! Opening an account for you every opportunity they get my cellphone so, dive in: Primary. All you 're getting is a 3-4 hour wait time to talk to another associate he for! I hope people reading them take that into account annual contribution limit for Coverdell ESAs is LOW... Less appealing, I had enough.2 stupid rules that serve no good &. Get.25 % less interest my online site to call to even make an.. Please appreciate that there may be other options available to you than the products such. Requires no minimum balance to worry about an online only bank because it good... First $ 1,000 you deposit after that receives a below-average APY of 0.25 % how do I my. The rate to 6.17 % APY will apply to the closed account checking, no monthly fee or maintenance.. If you ’ ll then provide personal information, verify your account your chance am as.

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