I completely sympathise with anyone fretting over Boohoo's returns and refunds or shoddy customer service. Over the past five years, the Boohoo share price has risen an impressive 745%. This info may be used to deliver adverts on third party websites. Jump to. Login to our returns portal. Returns Ref. We use strictly necessary cookies. It can take up to 14 days from the date of your return for your parcel to be delivered back to our warehouse and processed. The funds should appear on your bank statement in up to 7 working days (how long depends on your card issuer). I've downloaded my returns label and the address on it says Boohoo, WRT, XX10 1BB Is this the correct address? You will need your order number and email/last 4 digits of your phone number. Please note: Free returns are only available via the returns portal link above. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. These collect info about your browsing habits and help us deliver the best content for you. You`ll then receive a full refund as per the policy set out here. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. You'll get an email once we receive your returned item. Make sure you keep your proof of postage! These remember your shopping preferences and tailor your experience to you such as your language and region. Varsity Jacket, Copyright © 2021 boohoo.com. We use cookies that help us provide you with the best possible shopping experience with us. *) - £9.99, Sieht so aus, als würdest du uns besuchen auf, Looks like you are visiting us on (translation). Email or Phone: Password: Forgot account? Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Where are Boohoo offices? Your browser's Javascript functionality is turned off. Dresses A dress is the perfect go-to for any occasion. Click the link at the top of the page to get started; Go to a ParcelShop with a Print In-Store device. 2. This does not affect your statutory rights. We’ll make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet. Email Address The email address used to place your order This value is not valid Please enter a valid email address The "Customer Email" is required Order Number FULL order ID … With 100s of new styles every day from dresses, onesies, heels to coats, shop womens clothing now! You'll no longer receive a delivery note in your parcel. With new trends coming in everyday you can find the perfect outfit whether you want to be the easy-going casual girl or the fashion statement queen. Make sure you keep proof of postage! 212605PR boohoo.com Widow Hill Road Heasandford Industrial Estate Burnley BBIO 2BQ Customer No. Repack your items. 2. You will need your order number and email/last 4 digits of your phone number. Jumper Dress, Copyright © 2021 boohoo.com. Select your preferred return option (Print returns label at home or in store options). Accessibility Help. You’ll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. It also offers returns and exchange possibility if a customer does not like a product. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. Boohoo returns policy: When you don’t like a product and want to return it, you can do it within 28 days if you are in EEA. Once you have processed your return in the portal you're ready to post it off! Shop boohoo's range of womens and mens clothing for the latest fashion trends you can totally do your thing in, with 100s of new styles landing every day! De-selecting may result in less relevant ads or difficulty linking with Facebook, Twitter, or Google! How to return a Boohoo parcel. Returns Ref. There are a couple of other ways to cancel your contract with us. Check d out as a guest and no invoice giving returns address. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). De-selecting these cookies may make the site less relevant to you. Boohoo headquarters is located at 49-51 Dale St, Manchester. Simply return your item(s) by following these easy steps on the 'How do I return?' 4. 3. Once you have processed your return in the portal you're ready to post it off! Returns Ref. Jeans, 45 Mural St. Unit 3 See our, 30% OFF MENSWEAR*+ £1.99 NEXT DAY DELIVERY**, boohoo Premier (Next Day Delivery for a Year! Log in to your Boohoo account and let them know which item you’re returning and why. Order No. Latest Boohoo revenue per employee is £318.3 k. Who are Boohoo competitors? You’ll need to write to us with notice of your cancellation – just fill out this form where you’ll also find details on how to return your item(s). Please note, that returns will be made at your own cost. 4. Dresses, This info may be used to deliver adverts on third party websites. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. We’re really sorry to hear that you’ve received an item that’s not in perfect condition. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. AUSTRALIAN RETURNS LABEL boohooMAN Returns 2-4 Bradford St Alexandria Sydney, NSW 2015 Australia. Boohoo Ebay Outlet Returns. Select your preferred return option (Print returns label at home or in store options). Can I have an exchange instead of a refund? PO Box 553, Burnley, BB11 9GD . 2. Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Your browser's Javascript functionality is turned off. Richmond Hill De-selecting may result in less relevant ads or difficulty linking with Facebook, Twitter, or Google! 1. There is an easy process to inform the company within specific time-frame so that the return is possible. We're sorry to hear that you've received an incorrect or faulty item. RETURN POSTAGE PAID LICENCE NO. If you’re cancelling your contract with us but have already received your order, you’ll need to return the item (s) to us. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. We use cookies that help us provide you with the best possible shopping experience with us. We are a company registered in England and Wales under company number 05723154 and with our registered office at 49/51 Dale Street, Manchester, England M1 2HF. • Underwear and swimwear can only be returned if the hygiene seal has not been removed. These collect info about your browsing habits and help us deliver the best content for you. This cancellation period starts from the day you have received all of the items in your order. No matter your style, these dresses are made to keep you on top of your style game. You’ll find these alternative methods below: Email us: customerservices@boohoo.com. your billing/delivery address; email; and. Order No. Other Location: BooHoo.com USA, Inc. 8431 Melrose Pl. Joggers, You'll then receive a full refund as per the policy above. Joggers, They allow features like accessing secure areas, e-billing and creating baskets. Flannel, 1. We want to give you the best possible customer experience. Alternatively, you can simply return your items to the following address within 14 days of the date on your dispatch note. Cover your original address label with the sticky boohoo returns label found on the bottom right hand corner of your delivery note. On receiving your return the next step is for us to check the item(s). You can return your item to us for a refund, and then place a new order to get the item of your choice. These remember your shopping preferences and tailor your experience to you such as your language and region. Delivery Net Login to our returns portal. 2. Unfortunately we don’t offer an exchange facility. Boohoo.com Returns You'll then receive a full refund as per the policy above. They track if you’ve visited via one of our affiliate sites so we can manage our affiliate networks. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. Just follow the steps below. De-selecting these cookies may make the site less relevant to you. Hi guys just to let you know Boohoo is operating as business as usual. How boohoo uses cookies We use cookies that help us provide you with the best possible shopping experience with us. If you are a customer in the European Economic Area (EEA), you get 14 calendar days to cancel your order because you have changed your mind. Simply return your items to the following address within 30 days of the date on your dispatch note. You can’t disable these. If you’re cancelling your contract with us but have already received your order, you’ll need to return the item(s) to us, see how to do this below. Boohoo has offices in Manchester, New York, San Francisco, Paris and in 2 other locations. Boohoo will then send you an email when they receive your returned stuff. Post if off! For all countries outside of the EU you have 14 days to return your items starting from the day you receive your order. Our email address is customerservices@boohoo.com. One of our customer service agents will be more than happy to look into this for you. Login to our returns portal. If you’ve received an item that’s not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Order No. If this happens to you and you think we’ve made a mistake, you can Contact Us and we will discuss the matter with you further. Or simply return your item ( s ) info may be used to deliver adverts on third party.! To you such as your language and region labels attached with the best possible shopping experience with us used deliver! On top of your phone number and unwashed with the best possible shopping with. Your local post Office - and we ’ ll refund your credit/debit card with Facebook, Twitter or. You 'll get an email once we receive your returned item is the perfect go-to for any occasion for countries! We 're sorry to hear that you experience this sites full capabilities refund back your. Your personal data with our returns policy return in the EEA, you get 14 days cancel! 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